FAQs
Frequently asked questions
Become a RivalRX member.
Call our customer service team to transfer your prescriptions and sign up for your mail order delivery or locate a local pharmacy.
Your prescriptions will be mailed directly to your door or you will be notified by the pharmacy when your prescription is ready for pickup.
Its that easy!
RivalRX offers 1000+ generic maintenance medications at no additional cost for a 90-day supplies by mail order. Additionally, RivalRX offers 100+ generic acute medications available to members at no additional cost through mail order or through your local pharmacy. Brand, specialty, GLP-1 and non-formulary generic medications with no lower cost alternative can receive discounts at the negotiated rates. To see if your medication is available at no additional cost, search our formulary or find your medication on our maintenance or acute formularies.
We are continuously reviewing our formularies and adding medications where we can to keep costs as low as possible for our member’s prescription needs and membership costs. In the event medications cannot be added to our formulary, we have ensured a lowest cost possible to our members with negotiated pricing for all non-formulary medications.
Your membership includes the following benefits in addition to your pharmacy savings:
Access to 1000+ generic chronic medications at no additional cost to our members by mail order with 90-day supplies.
Access to 100+ generic acute medications at no additional cost to our members by mail order or at any of our participating pharmacies nationwide.
Access to a nationwide network of participating pharmacies numbering over 60,000+ and growing.
A Dedicated Member Service team with expertise in the pharmaceutical industry to assist you with your membership and prescriptions.
RivalRX will provide you with a membership I.D. card which you can present at any of our 60,000+ participating pharmacies nationwide. Register with our mail order service, for easy and convenient delivery of your medications to your door, simply present your card to your physician and ask them to send your prescriptions or refills to RivalRX as indicated on your card.