Question 1

What is RivalRX?

Accepted Answer

RivalRX is a revolutionary pharmacy membership program that provides its members with low to no cost prescriptions.

Question 2

How do I get my prescriptions?

Accepted Answer

Become a RivalRX member.
Call our customer service team to transfer your prescriptions and sign up for your mail order delivery or locate a local pharmacy.
Your prescriptions will be mailed directly to your door or you will be notified by the pharmacy when your prescription is ready for pickup.
Its that easy!

Question 3

Are all of my prescriptions at no additional cost?

Accepted Answer

RivalRX offers 1000+ generic maintenance medications at no additional cost for a 90-day supplies by mail order. Additionally, RivalRX offers 100+ generic acute medications available to members at no additional cost through mail order or through your local pharmacy. Brand, specialty, GLP-1 and non-formulary generic medications with no lower cost alternative can receive discounts at the negotiated rates. To see if your medication is available at no additional cost, search our formulary or find your medication on our maintenance or acute formularies.

Question 4

What happens if my medication is not on the formulary?

Accepted Answer

We are continuously reviewing our formularies and adding medications where we can to keep costs as low as possible for our member’s prescription needs and membership costs. In the event medications cannot be added to our formulary, we have ensured a lowest cost possible to our members with negotiated pricing for all non-formulary medications.

Question 5

What other benefits does my membership include?

Accepted Answer

Your membership includes the following benefits in addition to your pharmacy savings:
Access to 1000+ generic chronic medications at no additional cost to our members by mail order with 90-day supplies.
Access to 100+ generic acute medications at no additional cost to our members by mail order or at any of our participating pharmacies nationwide.
Access to a nationwide network of participating pharmacies numbering over 60,000+ and growing.
A Dedicated Member Service team with expertise in the pharmaceutical industry to assist you with your membership and prescriptions.

Question 6

Is RivalRX insurance?

Accepted Answer

RivalRX is not insurance. RivalRX is a pharmacy membership which offers the greatest savings and value possible to its members to limit the cost of prescriptions.

Question 7

Are there any restrictions or limitations on how many prescriptions you may fill?

Accepted Answer

There are no limits or restrictions on how many prescriptions you may fill with your membership. However, acute medications can only be refilled once in a 180 day period.

Question 8

Can I use the program at my local pharmacy?

Accepted Answer

You can use your RivalRX membership at any of our 60,000+ participating pharmacies nationwide and, at no additional cost for 100+ generic acute medications, however, for the best savings, use our mail order service to receive 1000+ generic medications at no additional cost with a 90-day supply.

Question 9

Are there any fees associated with joining the program?

Accepted Answer

A RivalRX membership is available to anyone 0 to 65 for a fixed monthly cost. There are no initiation fees or other membership fees.

Question 10

Do I need to present a membership card or provide any other documentation when filling a prescription?

Accepted Answer

RivalRX will provide you with a membership I.D. card which you can present at any of our 60,000+ participating pharmacies nationwide. Register with our mail order service, for easy and convenient delivery of your medications to your door, simply present your card to your physician and ask them to send your prescriptions or refills to RivalRX as indicated on your card.

Question 11

Does RivalRX file insurance?

Accepted Answer

While RivalRX is not insurance, and does not file insurance for you, our main purpose is to make as many vital medications as possible available at no additional cost.

FAQs

Frequently asked questions